Privacy Policy

IntellEsave ("we", "us", "our") respects your privacy. This policy explains what information we collect through our website (intellesave.com) and through advertising on Meta platforms (Facebook and Instagram), how we use it, and the choices you have.

1. Information we collect

• Contact details you provide through our website forms, WhatsApp, phone or email — name, phone number, email, company and any electricity bills you choose to share.
• Lead information from Meta ads. When you submit an Instant Form on a Facebook or Instagram ad run by IntellEsave, Meta shares the details you enter (typically name, phone, email and any custom answers) with us so we can respond to your enquiry.
• Usage data such as pages viewed, device type and approximate location, collected via standard web analytics and cookies.

2. How we use your information

• To contact you about your energy savings assessment and quote.
• To send service updates, proposals and installation details.
• To improve our website, ads and customer experience.
• To comply with applicable law.

We do not sell your personal information. We do not share it with third parties for their own marketing.

3. Meta (Facebook & Instagram) advertising

We use Meta's advertising platform to reach businesses that could benefit from IntellEsave. When you interact with our ads:

• Meta may collect information about your interaction (impressions, clicks, form submissions) under Meta's Privacy Policy.
• Lead-form submissions are transferred to IntellEsave and handled under this Privacy Policy.
• We may use Meta Pixel and Conversions API to measure ad performance and show relevant ads to similar audiences. You can manage ad preferences in your Facebook or Instagram settings.

Our use of information received from Meta complies with Meta's Platform Terms, Advertising Standards and Business Tools Terms.

4. Data retention

We keep enquiry data for as long as needed to serve you and to comply with legal, tax and accounting obligations, and delete or anonymise it thereafter.

5. Data security

Data is stored on secure, access-controlled infrastructure. We restrict access to authorised team members only.

6. Your rights

You may request access, correction or deletion of your personal information, or withdraw consent to marketing communications, by writing to us at the address below. We will respond within a reasonable time.

7. Cookies

We use essential cookies to run the site and analytics/advertising cookies (including Meta Pixel) to measure performance. You can disable cookies in your browser settings.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version.

9. Contact us

Questions about this policy or your data? Reach us at hello@intellesave.com or +91 98444 592555.